The Patients Association

Charity Number: 1006733

Rachel Power

020 8423 9111

PO Box 935, Harrow, Middlesex, HA1 3YJ

The Patients Association is an independent charity, which believes that everyone should be able to rely on high quality health and social care services when they are in need.

We want a culture where patients, their families and carers are thoroughly engaged in the provision of care services, where everyone is empowered to raise concerns, and where the system is transparent, is accountable, and learns from mistakes.

Our national Helpline advises on a range of health and social care issues, helping to give callers the information and guidance to take their own action.  We gather evidence of patients’ views from both our Helpline and wider research, which we use to speak up for change with decision-makers in government, the NHS and beyond.  And our national and local projects, reports and training also help to develop patient involvement and service improvements.

Listening to patients. Speaking up for change.

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